Standard UK postage for all orders is £1.99, regardless of quantity ordered.
Orders over £40 are delivered free (UK Only)
All orders received before 3pm will be processed and despatched the same day (excluding Weekends and Bank Holidays), with the exception of orders containing freshly prepared e-liquid, which will be dispatched within 24 hours.
Orders are sent by Royal Mail 1st Class and as such you should usually receive your order within 1-3 days. At certain times of year your order may take a little longer and we ask that you wait 5 Working days before contacting us.
If you require urgent delivery please use the 'Special Delivery' option when placing your order and we recommend that you also use this option for orders over £50 in value.
Orders containing freshly mixed liquid usually take 24 hours to prepare, so please order these separately if you require next day delivery on your main order.
Orders received after 3pm will usually be dispatched the next working day regardless of delivery option chosen.
Items sent by Special Delivery will always require a signature on receipt, so please ensure that someone will be available to take the order.
Some orders are sent out using the Royal Mail 'Signed For' Service, unless requested otherwise.
If you specifically request standard delivery (without signature) you must agree to indemnify us against any losses if your package is lost in the postal system.
***You must order before 3pm if using Special Delivery or Saturday Guaranteed Delivery and your order must not contain freshly prepared liquid (Grizwald's 30ml bottles & Flavourart 30ml Bottles) or it will not ship the same day***
You are responsible for checking that the products you order are legal to import into your country - we can accept no claims for packages held or destroyed by your own countries authorities
International shipping can take anything from 3-14 days depending on the country and we ask that you wait a minimum of 14 working days before contacting us about your order